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Accessibility Statement

We at InfraZen Ltd are working to make our site https://infrazen.co.uk accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Effective date: 20251106
Last updated: 20251106
 

At InfraZen Ltd (registered address: The Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne NE1 1JF, United Kingdom) (“we”, “us”, “our”), we’re committed to making our website (https://infrazen.co.uk) accessible to everyone, including people with disabilities.
 

1. Our commitment

We believe in digital inclusion. We aim to make our website user-friendly, so that everyone — regardless of disability or assistive technology — can find and use the content, book our services, or contact us without barriers.
 

2. Accessibility standards

We are continually working towards ensuring our website meets recognised standards of accessibility. While not legally required for private businesses, we are guided by the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 (AA level) and best practice in inclusive web design. Siteimprove+1
 

3. What you can do


You should be able to:

  • Navigate our site via keyboard or screen-reader software.

  • Zoom in on text or images without losing content or functionality.

  • Change colours, contrast or font size via your browser or device settings.

  • Use the site with common assistive technologies.

If you find anything that doesn’t work for you, please let us know (see “Get in touch” below) and we’ll do our best to find a solution.
 

4. Known limitations

While we strive for full accessibility, some parts of our website may not yet be fully compliant. For example:

  • Some older document attachments (e.g., PDFs) might not be fully structured for screen-readers.

  • Some third-party content or embedded tools may not include all accessibility features because they are managed externally.

  • In some rare cases, interactive elements may not respond exactly as expected when using assistive technologies.

We regularly review our site and fix any issues we find. We also prioritise changes based on impact and feasibility.
 

5. How we test & improve


We carry out periodic checks of our website using both automated tools and manual testing with assistive technologies. We also monitor user feedback and aim to fix issues promptly. Accessibility improvements are built into our content-updates and development roadmap.
 

6. Get in touch


If you have any difficulty accessing any part of this website, please contact us. We will aim to provide the information in an alternative format (for example, accessible PDF, large print, audio) at no cost to you.
 

Contact details:
Email: warren@infrazen.ltd
Telephone: +44 191 535 9604
Registered Address: InfraZen Ltd, The Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne NE1 1JF, UK
 

7. Changes to this statement

We may update this Accessibility Statement from time to time (for example when our website, content or technology changes). The “Last updated” date at the top will reflect when we next review and publish it.

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